Privacy policy

Privacy Policy

Last updated: January 10, 2026

Home & Hue LLC operates this website and store, including all related information, content, features, tools, products, and services (collectively, the “Services”), in order to provide you, the customer, with a curated shopping experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with our Services.

Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

When we say “personal information,” we mean information that identifies or can reasonably be linked to you. Personal information does not include anonymous or de-identified information. Depending on your interaction with the Services and applicable law, we may collect the following categories:

  • Contact Information: Name, billing address, shipping address, phone number, and email address.

  • Payment Information: Payment card details, financial account information, transaction details, and payment confirmations.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Order & Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.

  • Communications: Messages or inquiries you send to our support team.

  • Device & Usage Information: Device type, browser, IP address, network information, and interactions with our Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, make a purchase, or contact us.

  • Automatically through the Services, including from your device and via cookies or similar technologies.

  • From our service providers supporting our website, payment processing, shipping, and customer service.

  • From other third parties or partners where permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • To Provide and Improve Our Services: Process orders, fulfill purchases, remember preferences, provide notifications, handle returns and exchanges, and create a personalized shopping experience.

  • Marketing and Advertising: Send marketing communications or show promotional content based on your interaction with our Services.

  • Security and Fraud Prevention: Authenticate accounts, provide secure payments, detect or prevent fraudulent activity, and protect our Services and users.

  • Customer Support: Respond to inquiries, provide assistance, and maintain our business relationship with you.

  • Legal Compliance: Comply with applicable laws, respond to valid legal processes, and enforce our policies.

How We Share Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Service providers who perform functions on our behalf, such as payment processing, IT support, shipping, or customer service.

  • Business partners for marketing purposes, when you have consented to such sharing.

  • Legal and regulatory authorities when required by law or to protect our rights or the rights of others.

  • In connection with business transactions such as a merger, acquisition, or sale of assets.

We do not sell your personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided personal information to us, please contact us to request its deletion.

Security and Data Retention

We implement reasonable security measures to protect your information. However, no security system is perfect or impenetrable. Information you provide may not be secure while transmitted.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Access and correction of your personal data

  • Request deletion or restriction of processing

  • Object to processing for marketing purposes

  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing requests.

International Transfers

Your personal information may be stored and processed in countries outside your residence. When transferring data internationally, we comply with applicable legal requirements to ensure adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational needs. Updated versions will be posted on this website with the “Last updated” date revised.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Home & Hue LLC

18898 47th Dr, Denver, CO 80249, United States

Email: mclachlan@valuelinkco.com

Phone: +1 970-287-2192

Response Time: Within 24 hours on business days